Modern HR Management: Role of HR Manager
Commonly, HR departments are responsible for recruiting new employees, building benefits packages, leading and developing training initiatives, and dealing with unhappy employees. Professionals in this field also tend to negotiate with employees regarding matters such as salary and conduct policies.
One of the main
characteristics of modern human resource (HR) management is that professionals
in this field make it their primary goal to create a positive work environment
where employees feel encouraged to engage in their work. One way modern HRM
professionals do this is by enforcing strict policies regarding behavior among
employees. For example, all employees can receive ongoing human resources
training in which they learn about language and actions that are acceptable and
even encouraged, versus behaviors that can lead to a negative workplace.
New roles of modern human resource managers:
1. Focus on Empathy
As an HR professional,
this means providing resources to employees when they need them and letting
them know what options their benefits package offers. For example, if your
company provides mental health services, make sure everyone knows how to use
them when needed. In other words, modern HR recognizes and embraces the
humanity at work.
The workplace should be
a place where people feel safe and supported. This means going beyond a
sympathetic pat on the back. People in an organization must be there for each
other.
2. Digitalization
Digital transformation
has changed the way companies hire and manage talent. There was a time when HR
professionals had to handle all hiring, firing and payroll duties manually. But
with the advancement of technology, the role of HR has diversified and now
includes the comprehensive responsibility of talent management. From performance to employee engagement, there are now
ways to record and track data about everything. Data can quantify many
aspects of the employee experience in a way that makes sense to leaders. They
can now see why engagement is important and how it affects the bottom line.
3. Fair and performance-based
compensation
Awarding bonuses or including a variable
component in compensation can be both an incentive and a disincentive based on
how it is managed and communicated. Bonuses must be designed so that employees
understand that there is no pay unless the company reaches a certain level of
profitability. Other criteria could be team success and individual performance.
It's also good for employee retention.
Create an appraisal system that clearly
links individual performance to company business goals and priorities. Each
employee should have well-defined reporting relationships. Self-evaluation
should be part of the appraisal process because it empowers employees. The
evaluation becomes fairer if it is based on the employee's achievements tracked
throughout the year. For greater objectivity, in addition to the immediate
boss, each employee should also be evaluated by the next higher level (often
called a reviewer). Cross-functional feedback, if the direct boss receives it
from another manager (for whom the employee's work is also important), will
contribute to the fairness of the system.
4. Making information easily accessible to
those who need it
Information sharing is
essential. This is an area where most of the organizations struggle: How do you
keep track of who knows what, so as a HR professional, you know where to go with
your questions?
Information sharing is very important because it ensures open communication
about strategy, financials, and operations creates a culture in which people
feel they are trusted. It truly involves employees in the business. As an
additional effect, it discourages hear-say and negative informal chatter.
On the other hand, if you want your people to share their ideas, they need to
have an informed understanding of what’s going on in the organization.
Being informed about the organizational trends is also something that employees
often mention as something they find important in attitude surveys, as well as
having a chance to contribute to and influence decisions affecting their
working life.
5. Focus on compliance:
Failure to comply with
local, national and international labor laws will destroy all your favorite HR
practices. No organization can ignore the law, so make sure you have an
employment law expert on board, either as an employee or as a service provider.
Run all your HR policies,
procedures and contracts with them for approval before you implement anything.
Also ensure that management and employees are informed of their rights and
legal parameters.
Now, more than ever,
modern HR professionals are required to have a complete and in-depth
understanding of their organization's core competencies in order to hire
employees who perfectly fit the job requirements and company culture.
Its a great article and useful to me to understand the important and diversified issues of HR management. Today modern HR is very dynamic and needs qualified and trained HR personnel to bring employee friendly programs and make team vibrant throughout. Keep posting such useful article, please!
ReplyDelete